Savoo is in compliance with the current draft of the World Wide Web Consortium (W3C) Platform for Privacy Preferences (P3P) specification, http://www.w3c.org/P3P, dated April 16, 2002. This specification was developed to allow users to more easily evaluate the use of personal information collected by the web sites they visit. Thus, if your browser is Microsoft Internet Explorer Version 6, or later, your browser can electronically interpret the P3P version of our privacy policies.
Collection and use of Personal Information
Providing personal information is voluntary. Savoo will collect and use personal information about you to respond to your request for products and services offered through this website. We will also collect information in order to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients. Once you register with Savoo and sign in to our services, you are not anonymous to us. The information we collect may be from the following sources:
We also collect demographic information. Demographic information is all other information such as gender, zip code, or any information that is not tied to your personal information. In addition, we might receive information about you from other sources (such as service providers) for tracking purposes. We may add the information we receive about you to your existing account. Like other websites, we also automatically receive and record certain types of information every time you visit us. We use “cookies” and the other information to enhance your experience and present you with personalized offers. See “Cookies and IP Addresses” section below.
With whom your Information may be shared
Savoo does not sell trade or rent your personal information to other people or non-affiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
Service Requests or Loan Products – If you submit a request for a loan product or service offered through this website we will share the personal information contained in your request form, such as your full name, physical address, telephone number, property location and self-assessed value, with lenders in our provider network strictly to process and fulfill your request. All lenders in our provider network, which include banks, mortgage lenders and brokers, have entered into marketing agreements with Savoo and are required to comply with federal and state privacy regulations. The lenders may contact you by telephone, email, or mail based on the information you provided to us in order to process and fulfill your request, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission or any state equivalent Do Not Call List. If one of the lenders contacts you by telephone and you wish not to be contacted again by that lender with respect to your inquiry, then you should specifically make a request to that lender not to contact you again. If the lender disregards your request and contacts you again, please let us know immediately by sending an email to Savoo Customer Service. Please note that the lenders may maintain the information you provided whether you elect to use their services or not.
Other Service or Products Requests – If you submit a request for a product or service other than a loan such telecommunication service, we will share the personal information contained in your request form such as your full name, telephone number and email address with our business partners to process and fulfill your request. Our business partners may contact you by telephone, email, or mail based on the information you provided to us, even if you have opted into the National Do Not Call List administered by the Federal Trade Commission or any state equivalent Do Not Call List. If one of our partners contacts you by telephone and you wish not to be contacted again by that business partner with respect to your inquiry, then you should specifically make a request to that partner not to contact you again.
Vendors – We sometimes disclose the information we collect to companies that host certain services for us such as marketing distribution services on our behalf. These vendors only have access to personal information needed to perform their functions, and may not share it with others or use it for any other purpose. These companies are subject to confidentiality agreements with us and other legal restrictions that prohibit them from using the information except to market the specified Savoo products or services.
We employ a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs) that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movement of Web users. Clear gifs are not tied to users’ personally identifiable information. We also use clear gifs in our HTML-based emails to let us know which emails the recipients have opened. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns. If users would like to opt-out of these emails, please see the Opt-out section within any email you receive from us or unsubscribe from our homepage.
Confidentiality and Security
The security of your personal information is very important at Savoo and we take a number of steps to safeguard it. For example: We limit access to personal information to those employees or agents who assist us in providing requested products and services to you. Employees are required to comply with our strict policies and procedures regarding the handling of your personal information. Employees who violate these policies are subject to our normal disciplinary process. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard personal information about you. We use industry standard data encryption technologies when transferring and receiving consumer data on the Savoo website.
Message Boards/Chat Rooms/Blogs
If you use a message board, chat room, or blog on this site, you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.
Third Party Links
If Savoo receives personal information from a third party that is not in conjunction with a service offered on our site, the use and disclosure of such information is governed by the agreement (if any) between Savoo and such third party.
We are committed to protecting the privacy of children. Savoo’s services are not written, intended, or designed for children under the age of 13. We do not collect personal information from any person we actually know is under the age of 13.
Updating your Information
If you want to access or update the personal information you submitted to Savoo, please contact Customer Service. In the alternative, you can write us at the address below and request that your personal information be updated.
Questions and Suggestions
Savoo UK Ltd,
Attn: Customer Service
77 St John Street
Clerkenwell, London EC1M 4NN
Retention of Information
Any information we collect may be retained for an indeterminate period of time. Certain detail, particularly sensitive data such as financial information, is only maintained until it is successfully transferred to the partner doing the service fulfillment.
Who is collecting your Information
Unless otherwise noted, your information is being collected solely by Savoo. See the Section titled “With whom your information may be shared” above concerning the circumstances under which certain of your information may be disclosed to third parties.
Effective Date October 18th, 2005
Last updated on August 28th, 2015