Voucher code FAQs

Are your voucher codes free to use?

All of our voucher codes and deals are completely free to use, yes.

Do I have to create an account to use them?

You don’t have to create an account or give us any details to use an offer of ours. However, if you do sign up it means you can donate to charity at no extra effort or cost to you every time you use a voucher code or deal. If you sign up you’ll also receive our newsletter with all of the best offers and deals – it’s the perfect way to find out about the biggest savings.

If, at any time, you’d like to unsubscribe to the newsletter, all you have to do is scroll to the bottom of the email and hit the unsubscribe button.

For more information on this, visit our How it Works page.

What is a voucher code and how do I use one?

A voucher code can also be named discount code, promotional code, promo code,or e-voucher, and is entered online when you’re making a purchase to give you an extra discount.

Using one from Savoo is free and easy, we’ve even created a handy step by step guide to walk you through it.

What’s the difference between a voucher code and a deal?

We have both voucher codes and deals at Savoo. While both of them will enable you to save money, there is a slight difference between the two. A voucher code is a string of numbers and letters that you will have to copy and paste into a certain box on the retailer’s website when you’re ready to pay. When you’ve successfully applied the code, you’ll see the discount on your total spend.

When you use a deal, you won’t have to copy and paste a code, as long as you go through to the retailer’s website from the deal on Savoo and your order meets the requirements of the deal, the discount will automatically be applied once you’ve reached the checkout.

My voucher code isn’t working, what shall I do?

There are a few things to check if your code doesn’t seem to be working.

Have you entered it into the correct box on the retailer’s website? The box is usually titled something along the lines of ‘promo code’ or ‘got a voucher code’?

Check that the offer you’re trying to use is definitely still active – if it is, it will still be listed on the Savoo merchant page. If it has expired, this will be why it isn’t working.

Do the items you’re ordering meet the requirements of the offer? Whether that’s the items you’re buying or a minimum price spend for example, double check that everything fits the bill.

The best thing to do if you’re still having trouble is get in touch with the retailer’s customer service team if your voucher code isn’t working. You should be able to find their contact details on their website.