FAQs

How do I support a charity?

Head over to our charity directory and find a charity you’d like to start supporting. Once you click ‘support this charity’ a pop up will appear. Create a user profile for yourself which will allow you to track how much you’ve raised for your charity at any given time.

Start shopping at your favourite retailers using a discount code or deal from Savoo. For every purchase you make you’ll be able to see your donations add up in your account dashboard!

Can I support more than one charity?

Of course you can! You can support as many charities as you like but only one at a time. If you want to change the charity you’re supporting, simply click ‘support this charity’ on the new one you want to start supporting.

How do I start raising money for my charity?

Once you’ve selected a charity you want to support, it’s really easy to start saving money. You can use our search engine to search the web, and we’ll donate a penny every time you do.

Or if you’re ready to start shopping using our voucher codes, just look for your favourite stores via the search bar on the homepage. Every time you make a purchase using an offer, you’ll see the donation added to your total donated in your account dashboard.

What is the Savoo search engine?

The Savoo search engine is a Microsoft Bing powered search engine where you can search the web with a charitable twist. For every search you make, we’ll automatically donate a penny to your chosen charity on your behalf at no extra cost to you.

You can also set the search engine as your default homepage. Follow the steps in the next question to find out how.

How do I make the search engine my default homepage?

It’s really simple, but differs slightly depending on what internet browser you’re using. Follow the steps below.

Internet Explorer
Go to Tools and select Internet Options
Select the General Tab
Paste http://www.Savoo.co.uk as the homepage and click OK

Firefox
Go to Tools and select Options (Windows users) OR select Preferences on Firefox (Mac users)
Select the General Tab
Paste http://www.Savoo.co.uk as the homepage and click OK

Safari
Go to Safari and select Preferences
Select the General tab
Paste http://www.Savoo.co.uk as the homepage and click OK

Chrome
Go to the upper right hand corner of the screen and click on the Tools Icon
Select Settings
Under the On Startup section, choose Set Pages
Add http://www.Savoo.co.uk to the URL box and click close

Does every search I make there count as a donation?

Every legitimate search will result in donations for your chosen charity, but exceptions include:

Image searches;
Video searches;
‘Search this site’ searches
Searches for URLs (i.e. search terms ending in .com, .org, .net, .edu)
Searches to sites for which the URL is well known, such as Facebook, Gmail, Twitter, BBC, YouTube, LinkedIn, etc.
Repetitive searches for the same term within a 24 hour period
‘Also Try’ searches
‘Trending’ searches (located on the left of the search results page)
‘Related Searches – Bing Search Assist’ (located at the bottom the search results page)
Searches for word definitions
Searches for stock quotes
Any searches generated from fraudulent use of the site

How much can I raise for my charity?

You can raise as much as you like – there really is no cap on donations. So feel free to shop until your heart’s content using a discount code or deal of ours!

Is it really free?

Absolutely 100% free. Weʼre providing a way for people to support a charity they care about at no added cost or effort to themselves.

Where does the money come from?

The money we donate to charities on your behalf comes to Savoo in two ways. Firstly through the affiliate commissions we receive from retailers when consumers use our discount codes and deals. We are simply giving up to 50% of that away to the charity of your choice. We also donate one penny per search made on our search engine.

Is there a way to see how much I’ve raised?

When you’re logged in you should see your username, the charity you’re supporting along with the amount you’ve raised in the top right hand corner of the page. Also, if you click on your username here you’ll be able to see a full breakdown of how much you’ve raised.

Do all purchases made with a discount code or deal qualify for a donation?

You can raise money for your charity through almost all of your purchases, from almost any retailer. However, each retailer has its own rules and donation percentages, and some purchases may not qualify at all.

For example, many merchants do not contribute donations for gift cards or gift certificates. To find out more about a retailer’s donation details, head over to their merchant page and have a look at the top of the right hand sidebar.

I’ve made a purchase and the donation amount hasn’t shown up in my account yet.

For some retailers it can take up to eight weeks to report their sales back to us from the time of your purchase, so unfortunately it can sometimes take this long for the donation to appear in your account. You may also notice a change in the donation totals due to returned merchandise or cancelled orders.

If you still can’t see the donation in your account after eight weeks, please contact contactus@savoo.co.uk and we will happily look into it for you.

Please note: For most of our travel partners, the donation does not appear until a few weeks after your travel is completed.


For charities

I’m a charity and want to join Savoo

If you want to be a part of Savoo and receive free, uncapped donations, please email charities@savoo.co.uk. You must be a UK-registered charity.

How will my charity receive the money?

We make payments via Paypal, so make sure you have an account set up to receive your donations from us.

How do I change the information on my charity page?

If you need to update the information on your charity page, please email charities@savoo.co.uk

How do I promote Savoo to my existing supporters?

We’ve created a charity toolkit to help you promote Savoo, and let your supporters know they can support you through us for free. As well as some suggested text for your social media posts, website and email signatures, we provide Savoo banners and logos for you and your supporters to share.


For businesses

I’m a business and want to join the Savoo B2B Giving programme.

Great news! Joining is simple, head over to our Savoo B2B Giving page where you can fill out a short form. One of the team will then get back to you with more information.

How does the Savoo B2B Giving programme work?

​By signing your company up to Savoo, you can save money on business purchases in the knowledge that Savoo will donate on your behalf after every purchase you make. We will donate up to 50 percent from the commission we receive from the retailer.

We also work with Bing, so you and your colleagues can donate as you work and search the web.

All you need to do is tell us which charity you’d like to support from our list.

Does it cost anything to join?

There is no cost associated with Savoo. We do not charge you for signing up, or charge any management fees.

How much can I save?

This depends on which office purchases you need to make. For example with brands such as Lenovo, you could save between five percent and 25 percent , and for Vistaprint it could be approximately 25 percent off too!

Click here, and fill in the form if you’d like to learn more. Alternatively get in touch with us at charities@savoo.co.uk​.

How much can my company donate to charity?

B2B giving Savoo

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Does the charity know it comes from us?

Yes, we make sure to tell every charity that a company wishes to support them​

As a company, can we ever speak directly to the charity?

​Yes of course, we can introduce you to the relevant contact at any time​

If we want to volunteer, is this possible too?

Yes, absolutely. We can make an introduction to the charity​ at any time.