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Don’t settle for less than the absolute best quality sound - explore Urbanears’ outstanding range of headphone models and speakers to hear your playlists in all their glory. Discover amazing savings and how to get the best value on your order with Savoo’s money-saving advice.
Make sure you’re following Urbanears on Facebook, Instagram and Twitter and not only will you get to see the latest collections and collaborations with top names in the music industry, but you’ll also get the lowdown on special offers and seasonal deals. See all the latest cool headphones and products and hear about great savings with deals for Valentine’s Day, Christmas, Black Friday and more.
Rest safe in the knowledge that all items are covered by a one year warranty. After all, you don’t want to splash out only to have your new favourite headphones break and leave you out of pocket. But never fear - if something goes wrong with your purchase at any point up to one year after you bought it, you can make a claim to have it either repaired or replaced. The company will then either repair your product for you, replace it with a new one or provide you with a full refund.
Just purchased one of Urbanears’ fantastic speakers? Set your preferences so you hear your music exactly to your tastes by downloading the free Urbanears Connected app. Check out the presets, adjust the equalizer, manage multiroom settings so you can listen to your music around the house, adjust the volume from your phone and browse through internet radio stations with ease. Take note of the online tutorials which advise how to operate your speakers and save your perfect settings to get the most out of these superb quality speakers.
Not sure how to set up your speakers or change the settings on your headphones? No problem, even if you’ve lost your manual there’s a range of free user manuals which you can access online at any time. Learn how to get the most out of your products and discover all of the fab hidden features by checking out these handy guides.
Got a question? Take a look at the help center to find more information about products, delivery, exchanges and returns. If you still can’t find the answers you need, get in touch with the customer services team by emailing firstname.lastname@example.org.
Alternatively, submit a request via the online form explaining your problem, or for a fast reply use the online live chat to speak to the team directly. Click the question mark at the top of the page to open the live chat.