Calm Mediation

For over 20 years Calm Mediation have been passionate about making mediation available to the people who need it most. They do so by taking on cases from individuals, housing bodies and probation services - any case where parties are open to resolve conflict.

The charity exists to improve people’s health and wellbeing. Instead of a place of comfort, the home can become an environment of tension and unhappiness. As a result, people commonly suffer sleep loss and other symptoms of stress, which in turn may impact their physical health and ability to function well in their wider lives. The charity is thorough to make sure that all referrals are dealt with. No issue is dismissed and cases include; Neighbours living with poor noise insulation, misunderstandings around different cultures and religions, providing a safe space for conversation between victims and offenders

Calm Mediation is an effective solution which protects, heals and empowers.

While Calm is effective at dealing with conflict, resources are still stretched and limited. They rely on donations to keep supporting communities in conflict resolution to foster insight and understanding in place of prejudice and harassment.

This might surprise you...

15.8 million work hours are lost each year because of mental health issues including stress, depression and anxiety according to the Office for National Statistics (2016 research by ONS).

Calm Mediation started in 1995, it used to stand for ‘Confidential and Local Mediation’ but now works across the UK.

They now have 60 active volunteers!

What makes Calm Mediation different

Most charities tackle the concerns of humanity indirectly - for example, by providing blankets, shelter or clothing. This does help to improve the quality of life for the individual. However, Calm works to address the intangible stresses and tensions that arise between people in conflict.

Mediation is important as it has the power to improve lives. Sometimes the factors which give rise to conflict cannot be changed- or at least not right away but mediation is able to go direct to the issue of interpersonal connection and foster collaboration.

Their work takes understanding, training, skill, and a lot of patience since the mediators need a prestigious qualification to mediate. This makes the people at Calm very special and professional.

“I would always refer to Calm Mediation and especially in sensitive and high harm cases. They are very experienced and very professional. They always communicate well and are rigorous in sticking to principles and values" (Elizabeth Dixon, Senior Probation Officer; London Community Rehabilitation Company)

Other ways to support

If you are interested in helping Calm, regular office assistance is helpful such as administrating, bookkeeping but they welcome any other support that can be given.They are a small but busy organisation so are in need of volunteers to help them continue their work.

Since mediation takes a high level of professionalism to execute for the Charity, volunteers must be trained prior to mediating. Training in community mediation is available which can then be used to join their 60+ volunteers in practising conflict resolution skills and donating time to work in the community. Volunteers attend meetings with clients across the UK and all expenses are paid back via the Calm. Valuable skills are gained from helping Calm and volunteers are supported throughout the entire process.


10 Berghem Mews Blythe Road
W14 0HN

Contact Number

020 7603 4014