Citizens Advice Edinburgh helps to solve problems and transform lives. We are a locally funded Edinburgh community charity which, with the help of our dedicated team of 280 volunteers, provides free, impartial, confidential, and independent advice to thousands of local residents every month.

Supporting us will ensure we can continue to help some of the most vulnerable in our communities. Our advice helps alleviate the burden of unmanageable debt, secures employment rights, helps local people claim their full social security entitlement, and much more. Find out more about our work on our website, and please support us if you can."

Citizens Advice Edinburgh Citizens Advice Edinburgh Citizens Advice Edinburgh

Did you know...

Every day our trained volunteers and project staff provide free, confidential, independent and impartial advice on a huge range of issues.

These include (but are not limited to)

  • money advice
  • benefits
  • immigration
  • employment
  • housing
  • consumer issues
  • family problems
  • health services
  • legal rights and responsibilities

What makes Citizens Advice Edinburgh different

We are the only universal, impartial and independent advice provider in the City of Edinburgh. Our advice is provided predominantly by volunteers who give their knowledge, skills, time and expertise, free of charge, to help fellow citizens in need of advice and support.

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Other ways to support

We assist with over 27,000 enquiries each year, and our volunteers give over 80,000 hours of unpaid time to help others across Edinburgh.

We are a charity and charge nothing for our services. We rely on grants and donations to survive.

Perhaps you, a friend, colleague or family member has used our service to seek help with sorting out a problem and you would now like to help us in return.

As an individual or family you can:

  • Make a donation
  • Become a volunteer
  • Donate professional expertise – e.g. fundraising, accountancy, marketing
  • Remember us in your Will
  • Become a Trustee

As a business or organisation you can:

  • Make a donation – information here
  • Become a supporter
  • Work in partnership with us on specific projects
  • Sponsor in-house advisers in your organisation
  • Include our name on your staff charity lists (e.g. Charity of the Year)
  • Provide us with use of assets e.g. office space, meeting/conference space
  • Donate stationary e.g. paper, pens
  • Pass on computers or office equipment
  • Provide IT or admin support
  • Encourage your staff to volunteer with CAE
  • Become a Trustee


58 Dundas Street

Contact Number

0131 510 5510